Terms of Service
Last Updated: July 14, 2026
Welcome to the Glenside Pizza website and mobile app. These Terms of Service (“Terms”) govern your use of the Glenside Pizza website, mobile application, online ordering services, rewards program, gift cards, SMS communications, and related services (collectively, the “Services”).
By accessing or using our Services, you agree to these Terms. If you do not agree with these Terms, please do not use our Services.
1. About Glenside Pizza
Glenside Pizza is a locally owned and operated restaurant serving Glenside, Pennsylvania, and surrounding communities. References to “Glenside Pizza,” “we,” “us,” or “our” in these Terms refer to the business operating Glenside Pizza.
2. Use of Our Website and Mobile App
You may use our website and mobile app for lawful personal and non-commercial purposes, including viewing our menu, placing orders, managing your account, participating in our rewards program, purchasing gift cards, and receiving information about our products and services.
You agree not to misuse our Services, interfere with their operation, attempt to gain unauthorized access to accounts or systems, or use our Services for fraudulent, illegal, or abusive purposes.
3. Online and Mobile Orders
Orders placed through our website or mobile app are subject to acceptance and availability. We reserve the right to refuse, cancel, or modify an order when necessary, including in cases of pricing errors, product unavailability, suspected fraud, technical issues, or circumstances beyond our reasonable control.
Customers are responsible for reviewing their order information before submitting an order, including menu selections, quantities, pickup or delivery information, contact information, and payment details.
4. Menu Items, Pricing, and Availability
Menu items, ingredients, prices, promotions, and availability are subject to change without notice.
We make reasonable efforts to ensure that menu descriptions and pricing information are accurate. However, errors may occasionally occur. We reserve the right to correct errors and cancel or modify orders affected by incorrect pricing or information.
Images of menu items are provided for illustrative purposes. Actual products may vary in appearance.
5. Pickup and Delivery
Estimated pickup and delivery times are provided as a convenience and are not guaranteed. Actual times may vary due to order volume, traffic, weather, staffing, or other circumstances.
Customers requesting delivery are responsible for providing a complete and accurate delivery address and valid contact information.
Delivery availability, service areas, minimum order requirements, and fees may vary.
6. Payments
By submitting an order, you authorize the applicable payment processor to charge your selected payment method for the total amount of your purchase, including applicable taxes, fees, and gratuities.
We may use third-party service providers to process payments and provide certain online ordering and mobile app functionality. Your use of those services may also be subject to the applicable provider’s terms and privacy policies.
7. Cancellations, Refunds, and Order Issues
Because food orders are prepared specifically for each customer, cancellations and refunds are handled on a case-by-case basis.
If there is a problem with your order, please contact Glenside Pizza as soon as possible. We reserve the right to determine the appropriate resolution based on the circumstances.
Refunds, credits, replacements, or other accommodations are provided at our discretion, except where otherwise required by law.
8. Food Allergies and Dietary Information
Glenside Pizza prepares food in a kitchen where common allergens may be present, including, but not limited to, wheat, gluten, milk, eggs, soy, peanuts, tree nuts, fish, and shellfish.
We cannot guarantee that any menu item is completely free from allergens or cross-contact.
Customers with food allergies or dietary restrictions should contact Glenside Pizza directly before placing an order.
9. GP Rewards Program
Participation in the GP Rewards program is subject to the rules, requirements, and limitations established by Glenside Pizza.
Rewards points, bonuses, promotional offers, and benefits have no cash value and may not be sold, transferred, or exchanged for cash unless expressly permitted by Glenside Pizza.
We reserve the right to modify, suspend, or discontinue the rewards program, including its earning structure, redemption values, bonuses, and benefits, at any time, subject to applicable law.
Fraudulent activity, abuse of the rewards program, creation of duplicate accounts, or attempts to improperly obtain or redeem rewards may result in the suspension or termination of an account and the forfeiture of rewards.
10. Gift Cards
Glenside Pizza gift cards may be subject to separate terms and conditions provided at the time of purchase.
Gift cards are not redeemable for cash except where required by law. Customers are responsible for protecting their gift card information from unauthorized use.
Glenside Pizza is not responsible for lost, stolen, or improperly used gift cards except as required by applicable law.
11. Promotional Offers and Discount Codes
Promotions, coupons, discount codes, and special offers may be subject to additional restrictions, expiration dates, minimum purchase requirements, and eligibility conditions.
Unless otherwise stated, promotional offers cannot be combined.
We reserve the right to modify, suspend, refuse, or discontinue promotional offers when necessary, including in cases of suspected fraud, misuse, or error.
12. SMS and Text Message Communications
If you choose to opt in to receive SMS or text messages from Glenside Pizza, you consent to receive messages at the mobile number you provide.
Messages may include promotional offers, rewards information, order-related communications, and other updates.
Message frequency may vary. Message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
You may opt out of marketing text messages at any time by replying STOP. You may reply HELP for assistance.
Additional terms and conditions may apply depending on the messaging services used by Glenside Pizza.
13. Email Communications
If you provide your email address and opt in to receive marketing communications, we may send you news, promotions, rewards information, and other updates.
You may unsubscribe from promotional emails by using the unsubscribe instructions included in our marketing messages.
You may continue to receive transactional or service-related communications when necessary.
14. User Accounts
Certain features may require you to create or maintain an account.
You are responsible for maintaining the accuracy of your account information and protecting your login credentials.
You are responsible for activity conducted through your account. Please contact us if you believe your account has been accessed or used without authorization.
15. Intellectual Property
The content available through the Glenside Pizza website and mobile app, including text, logos, graphics, photographs, designs, and other materials, is owned by or licensed to Glenside Pizza and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, or commercially use our content without prior written permission, except as permitted by law.
16. Third-Party Services and Links
Our Services may contain links to or integrations with third-party websites, payment processors, ordering platforms, technology providers, or other services.
Glenside Pizza does not control and is not responsible for the content, availability, security, privacy practices, or operation of third-party services.
Your use of third-party services may be governed by separate terms and policies.
17. Disclaimer of Warranties
To the fullest extent permitted by law, our Services are provided on an “as is” and “as available” basis.
We do not guarantee that our website, mobile app, online ordering system, or other Services will always be uninterrupted, error-free, secure, or available.
Nothing in these Terms excludes any warranties or rights that cannot legally be excluded under applicable law.
18. Limitation of Liability
To the fullest extent permitted by applicable law, Glenside Pizza will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our Services.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
19. Changes to These Terms
We may update these Terms from time to time to reflect changes to our Services, business practices, or legal requirements.
When changes are made, the updated Terms will be posted on our website with a revised “Last Updated” date.
Your continued use of our Services after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.
20. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles.
Any disputes arising from or relating to these Terms or the use of our Services will be subject to applicable federal and Pennsylvania law.
21. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
22. Contact Us
If you have questions about these Terms of Service, please contact Glenside Pizza through the contact information provided on our website.
Glenside Pizza
Glenside, Pennsylvania
